Online Learning Support and Resources

March 16, 2020 Washtenaw Community College

Contact Information for Virtual Learning

Department Telephone Number Email Notes
Admissions 734‐973‐3543 info@wccnet.edu The Office of Admissions will continue to process all applications and documents for admission to the college. Documents required for admission can be uploaded when submitting an admission application or submitted via email to info@wccnet.edu
Adult Transitions (GED Preparation) 734‐677‐5006   Students interested in learning more about completing their GED can submit information
Advising 734-677-5102   All advising will now be done via online or by telephone. To make an online advising appointment, click on your MyWCC Gateway, then click on Student Dashboard, then click the schedule button. You can also use our WCC online advising tool . If you need further assistance, please contact our advising center at 734-677-5102 or 734-677-5105 and leave a message for our staff.
Center for Career Success 734-677-5155 careers@wccnet.edu Book telephone or online appointments
Child Care Scholarships 734-677-5105 src@wccnet.edu Students with financial need can apply for a scholarship that helps pay for child care.
Connect (Orientation) Sessions 734‐973‐3543 orientation@wccnet.edu Orientation is available virtually through Zoom.    
This allows students to meet virtually with the Orientation team whether it be using a computer or by phone. For more information, visit the  Orientation website or connect with the Welcome team at the number and email to the left.
Counseling (Personal) 734‐677‐5223   Our licensed professional counselors are available Monday through Friday to provide support and brief, solution-focused counseling and career planning.
Counseling (Personal)     Call Center:
833-WCC-4-YOU (833-992-4968)
toll free and available 24/7

Interactive Self Help:
Download the WellTrack app and register with your WCC email address.

Crisis Hotlines:
  • U-M 24-Hour Crisis Hotline: 734-996-4747
  • National Suicide Prevention Lifeline: 800-273-TALK (8255)
  • Safe House (domestic violence): 734-995-5444
  • Community Mental Health: 734-544-3050
  • Veterans Hotline: 800-273-8255, press 1
Crisis Text Line:
Text HOME to 741741
Serves anyone, in any type of crisis. A live, trained crisis counselor will respond quickly.

In case of a life-threatening emergency, dial 911 or WCC Public Safety at 3411 from a campus phone.
Financial Aid  734‐973‐3523  finaid@wccnet.edu All Financial Aid processes can be completed virtually.  Start here if you would like to meet with a team member virtually.
Food Bank Resources     Food Gathers and Food Bank Council of Michigan
Help Desk – 24/7 Support 734‐973‐3456 help‐desk@wccnet.edu The Help Desk is available to assist you with Blackboard related technical questions.
International Student Center Advising 734‐677‐5102 or 734‐677‐5105   Book an appointment: Phone or Online/Real time advising
Learning Commons Lab 734-973-3420 LCLab@wccnet.edu The Bailey Library and Learning Commons are open during the following hours for the Fall 2021 semester:
  • Mondays-Thursdays, 9 a.m. to 8 p.m.
  • Fridays, 9 a.m. to 5 p.m.
  • Saturdays, Closed
  • Sundays, 2 to 8 p.m.
Learning Commons virtual services available online include:
  • Afterhours Study Help
  • Virtual Study Groups
  • Drop-in Tech Help
  • Learning Tools
  • CircleIn
  • Get Ready Tech
  • Microsoft 365 Download Assistance
  • Microsoft Office Help
Learning Support Services 734‐973‐3342 learningsupport@wccnet.edu The Learning Support Services office supports students with disabilities by providing advising, receiving and processing accommodation requests and other services.
Library 734‐973‐3429 circdesk@wccnet.edu The Bailey Library and Learning Commons are open during the following hours for the Fall 2021 semester:
  • Mondays-Thursdays, 9 a.m. to 8 p.m.
  • Fridays, 9 a.m. to 5 p.m.
  • Saturdays, Closed
  • Sundays, 2 to 8 p.m.
Bailey Library virtual services available online include:
  • Ask-A-Librarian
  • Book-A-Librarian
  • Library Item Requests
  • OneSearch Library Resources
  • Databases
  • Ebooks
  • LibGuides

! While our building is closed, students, faculty, and staff can still connect library databases from home, Ask A Librarian 24/7 for help on your research and connect directly with scheduled WCC Tutors.
Student Accounting/Cashier’s Office 734‐973‐7703 student.accounting@wccnet.edu The Cashier’s Office can provide assistance with the following services:
  • Making payments on your student Online payments can be made via the MyWCC Gateway here. Payments can be made via credit over the phone by calling the number above.
  • Payment plan enrollment can also be done online in the MyWCC Current available plans are listed here.
  • Student Sign up for direct deposit via the MyWCC Gateway.
  • Third party or high school
  • Financial holds on your student
  • Accounts in
  • Tax Form 1098‐T.
Student Resource Center 734-677-5105 src@wccnet.edu

The SRC assists students facing barriers to academic success or in crisis for basic needs.

Assistance provided in:

Student Welcome Center 734‐973‐3300  info@wccnet.edu Student Welcome Center can provide assistance with the following:
  • Help with online admission process
  • Schedule orientation and ACCUPLACER testing
  • Help with online registration
  • Complete address and residency changes
  • Apply for graduation
  • Request a WCC transcript
Testing Center   testingcenter@wccnet.edu

The Testing Center is open starting Fall semester.  We are administering placement testing, CLEP, GED, TEAS, and instructor classroom testing.   We also will have limited remote placement testing.  Please visit the Testing Center web page for more information.

Tutoring (Learning Commons)   tutorwcc@wccnet.edu The Learning Commons provides tutoring across the curriculum. To find out more about how you connect, visit the Tutoring webpage.
Veterans Center 734‐477‐8560  veterans@wccnet.edu Veterans Center provides assistance with the following:
  • Certification of veterans benefits
  • Academic advising for veterans

Certification request forms are available online. Contact advising by calling the number above or emailing for online advising.

Information about educational benefits can be found at gibill.va.gov.
Writing Center 734‐973‐3647 writingcenter@wccnet.edu  
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Class Concerns

If you have a specific issue about your class please use the Course Concern form.

Departments and Phone Numbers

Department Phone Number (Area Code is 734)
Academic Advising 677-5102
Academic and Career Skills Center 973-3301, 973-3326
Academic and Career Skills Courses 973-3301, 973-3326
Academic Testing 477-8528
Access Services, Circulation-Library 973-3741
Accounting Courses 973-3708, 677-5431
ACCUPLACER Information & Testing 477-8550
Admissions 973-3542
Adult Transitions GED Preparation Program 677-5006
Advanced Manufacturing (Department Chair) 973-3447, 973-3436
Advanced Manufacturing Courses 477-8537, 973-3676, 973-3628
Advanced Technology & Public Service Careers Programs 973-3628
Advanced Transportation Center 677-5472
Allied Health (Department Chair) 973-3337
Alumni Association 973-3705
Animation (3-D) 677-5213, 477-8715
Annual Drive 973-3729
Anthropology Courses 973-3367, 477-8715
Apprenticeship Information 477-8900
Apprenticeships (Department Chair) 973-3685
Arabic Courses 477-8567, 973-3569
Art Courses 677-5096
Art Studio 973-3573
Astronomy Courses 973-3569, 973-3396
Auto Body (Department Chair) 973-3740, 973-3628
Auto Body Repair Courses 973-3740, 973-3628, 973-3676
Auto Center 973-3644
Automotive Services (Department Chair) 973-3419, 973-3443
Automotive Services Courses 973-3419, 973-3628, 973-3676
Bailey Library 973-3429
Behavioral Sciences (Department Chair) 677-5217
Biology Courses 973-3406, 973-3363
Biology Labs 973-3404
Blackboard Help 973-3456
Board of Trustees 973-3621
Bookstore Barnes & Noble 973-3594
Bookstore Manager 973-3594
Broadcast Arts Program 973-3727
Builder’s Licensing Seminars 677-5027, 677-5259
Business (Department Chair) 677-5431
Business & Industry Services 677-5008, 677-5012
Business & Industry Training 677-5008
Business Management Courses 973-3467, 677-5431
Business Office Systems Courses 477-8982, 677-5431
Campus Copy Center 973-3556
Campus Newspaper – Washtenaw Voice 677-5125
Campus Public Safety and Emergency Management 973-3502, 973-3411
Center for Career Success 677-5155
Cashier 973-3568
Center of Interactive Teaching and Learning (CITL) 973-3390
Ceramics Lab 677-5096
Certification Testing Center 249-5920
Chemistry Courses 973-3396, 973-3569
Chemistry Labs 973-3314
Child Care Professional 973-3689, 973-3676
CIS Program Manager 677-5296, 677-5431
Clubs & Student Organizations 973-3500
CNA Entry Assessment Testing 973-3474
College Advancement 973-3705
Communication Courses 973-3433, 677-5135
Communications, Media & Theatre Arts (Department Chair) 973-3433
Community Enrichment Classes 677-5027
Computer Information Systems Courses 677-5431
Computer Networking Technology (CNT) Lab Technician 973-3316
Computer Networking Technology Courses 973-3358
Computer Science & Information Systems (Department Chair) 973-3604, 677-5431
Computer Science Courses 973-3451
Computer Systems Technology (CST) Lab Technician 973-3316
Continuing Education & Community Services 973-3630
Corporate Training & Lifelong Learning (non-credit Open Enrollment) 973-3630
Correctional Science Courses 973-3689, 973-3676
Counseling and Career Planning 677-5102
Criminal Justice Courses 973-3689, 973-3676
Curriculum & Assessment Office 973-3706
Dance Courses 677-5090
Dean of Students 973-3328
Dental Clinic 973-3332
Digital Media Arts (Department Chair) 477-8570, 973-3586
Disability Services 973-3342
Distance Learning (see CITL-Center of Interactive Teaching and Learning)
Drama/Theatre Courses 677-5090, 677-5101
Eastern Michigan University Transfer Advisor 677-5368
Economic and College Development 677-5466
Economics Courses 973-3367, 477-8715
Education Courses 677-5217, 973-3354
Educational Development (Parkridge Center) 734-483-7700
Educational Services -- Faculty 973-3709
Electricity/Electronics Courses 677-5108, 477-8537, 973-3358
Emergency/Security 973-3411, 973-3502
English & College Readiness (Department Chair) 677-5104
English Courses 973-3406, 677-5104
English Writing Lab 973-3647
Entrepreneurship Center 249-5880
Entry Assessment & Academic Testing 477-8528
Environmental Science 973-3563
Fluid Power Courses 477-8537, 677-5237
Foreign Languages 477-8567, 973-3569
Foreign Languages (Department Chair) 477-8567, 973-3569
French Courses 477-8567, 973-3569
Garrett’s 973-3592
GED Preparation Program 677-5006
GED Testing 677-5100
Geography Courses 973-3367, 477-8715
Geology Courses 973-3563, 973-3569
Geology Lab 677-5111
German Courses 477-8567, 973-3569
Graphic Design Courses 677-5213, 477-8715
Harriet Street Center (332 Harriet St, Ypsilanti, MI 48197) 734-480-9950
Hartland Center, 9525 E. Highland Road, Howell, MI 48843 810-626-2152
Health & Fitness Center 975-9950
Health Admissions – 2nd Tier 973-3596
Health Occupation Advising 973-3666, 973-3474
Health Science (Department Chair) 477-8526
Health Sciences Courses 677-5182, 973-3474
History Courses 973-3367, 477-8715
Hotel-Restaurant Mgmt Courses 677-5376, 973-3358
Human Services Courses 973-3309, 973-3331
Humanities Courses 973-3433, 973-3712
Humanities, Languages & the Arts (Department Chair) 477-8928
Huron River Review (student publication) 973-3647
HVAC (Department Chair) 973-3503
HVAC Courses 973-3351, 973-3628, 973-3676
Integrated Manufacturing Courses 973-3317, 477-8537
International Student Admissions/Immigration Advising 677-5148, 973-3542
International Student Center 677-5158
Java Spot 677-5114
Launch 677-5498
Learning Commons Lab 973-3420
Learning Commons Tutoring 973-3392
Learning Disabilities Assessment 973-3342
Learning Support Services 973-3342
Library 973-3429
Life Sciences (Department Chair) 973-3363
Lost and Found 973-3502
MAC Computer Lab 677-5121
Machine Tool Technology Courses 477-8537, 973-3447
Math & Engineering Studies (Department Chair) 477-8700
Math Resource Lab 973-3392
Mathematics Courses 677-5152, 973-3392
Medical Emergency 973-3411
MELOTC Testing 677-5024
Motorcycle Service Technology (Department Chair) 477-8729, 973-3628
Motorcycle Service Technology Courses 477-8729, 973-3628, 973-3676
Music Courses 677-5090, 677-5039
Non-Credit Courses Information 677-5027
Numerical Control Courses 973-3628, 477-8537
Nursing (Department Chair) 677-5015
Nursing Courses 477-8568, 677-5182
Nursing Labs 477-8975
On the Record 677-5295
Online Learning and Services/Distance Learning 973-3390
OPCMIA 477-8900
Orchard Radio 477-8922
Orientation Information & Scheduling 973-3543
Parkridge Center (Ypsilanti) 734-483-7700
Performing Arts (Department Chair) 973-3378, 677-5090
Performing Arts Department 677-5090
Pharmacy Technology Courses 477-8526
Pharmacy Technology Program Director 477-8526
Phi Theta Kappa Honors Society 973-3691
Philosophy Courses 677-5241, 677-5439
Photo Lab 973-3435
Photography Courses 477-8508, 477-8791
Physical Education Activities Courses 477-8717, 973-3406
Physical Science Courses 973-3396
Physical Sciences (Department Chair) 973-3563
Physical Therapist Assistant Courses 477-8918, 477-8502
Physics Courses 677-5216, 973-3712
Physics Lab 973-3403
Political Science Courses 973-3320, 477-8715
President's Office 973-3491
Professional/Academic Clubs/Organizations 973-3500
Psychology Courses 677-5217, 973-3354
Public Safety 973-3502, 973-3411
Public Service Careers (Department Chair) 973-3689, 973-3628
Public Service Training (Police Academy) 677-5024
Radiography Courses 677-5119, 477-8527
Registrar's Office (SC 203; credit) 677-5143
Robotics Courses 973-3317, 677-5237
Roofers Union 477-8900
Skilled Trades Training 973-3630
Small Business Development Center 677-5880
Small Business Training & Development Center 477-8763
Social Sciences (Department Chair) 973-3367
Social/Special Interest Clubs 973-3500
Sociology Courses 677-5217, 973-3354
Spanish Courses 477-8567, 973-3569
Special Community Group Education 677-5004
Spirituality Clubs 973-3500
Student Affairs 973-3565
Student Welcome Center 973-3543
Student Development and Activities 973-3500
Student Refunds 973-3640
Student Resource Center 973-3528, 677-5105
Tax Courses 973-3708, 677-5431
Testing Center 973-3634, 477-8550
Testing Center Manager 477-8528
Testing Center Specialist 677-5100
Testing Center Technician 973-3728
Transcripts 973-3543
Transportation Technologies (Department Chair) 477-8730
Tutoring 973-3342
U of M Transfer Advisor (SC206) 477-8519
UA Distance Learning Administrator 477-8908
UA Great Lakes Reg. Trng. Ctr 477-8900
UA Local 190 Training Center 734-426-3700
UA Program Logistics Director 973-3359
UA Programs and Services 477-8900, 973-3685
UA Sprinkler Fitter Education/JATC 669 Call Center 477-8931
UA Technical Director 677-5222
Veterans' Center 477-8560
Washtenaw Community College Foundation 973-3665
Washtenaw Intermed. School Dist. Transition Prog. – WISD 677-5099
Washtenaw Literacy Office 973-3719
Washtenaw Technical Middle College – WTMC 973-3410
Washtenaw Voice 677-5125
Washtenaw Voice Manager 677-5405
WCC Sports 973-3720
WCC Spot 477-8598
Welding & Fabrication (Department Chair) 973-3434, 973-3627
Welding & Fabrication Courses 973-3627, 973-3628
Welding Lab 973-3627
Work Study Program 973-3523
Workforce and Community Development 677-5393
Workforce Development 677-5285
Writing Center 973-3647
Yoga Courses 677-5090, 973-3378
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