Duo Multi-factor Authentication

About Duo

As an added step to keep WCC data secure and protected, the college is joining the growing number of businesses and colleges relying on multi-factor authentication (MFA) to protect their services, data and users. As of Monday, May 23, 2022, faculty and staff will use multi-factor authentication to access the single sign-on WCC Gateway. Plans are underway for future implementation of multi-factor authentication for access to Office 365 and email.


Duo Procedures and Communications

Original Campus Communication

Duo Install Procedure

Duo Test Procedure

Duo Change Authentication Method Procedure

Duo Enabled WCC Gateway Guide

Duo Token VPN Instructions


Helpful Hints about Duo

In the WCC Gateway (single sign-on) a Duo login is valid for 20 hours when using the same computer and the same web browser.

For International Travel please setup the DuoMobile app on your phone. Open the app, select Washtenaw Community College and you will see a six digit passcode which you can use to authenticate. It is generated on the phone itself, syncs with Duo, and does not require an internet connection. 

If you forget your phone, we can give you a bypass for a day. If you need this, please contact the HelpDesk at 734-973-3456 or help-desk@wccnet.edu.